Last updated: January 23, 2026
1. Acceptance of Terms
By accessing and using BookMyFutsal ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
BookMyFutsal is an online platform that connects users with futsal venue operators. We provide booking services, payment processing, and related support services to facilitate futsal venue reservations.
3. User Accounts
Registration
To use certain features of the Platform, you must register for an account. You agree to:
- Provide accurate and complete information during registration
- Maintain and update your information to keep it accurate and current
- Keep your password secure and confidential
- Be responsible for all activities under your account
Account Termination
We reserve the right to terminate or suspend your account at our discretion, with or without notice, for conduct that violates these terms.
4. Booking Terms
Booking Process
When making a booking:
- You agree to pay the full amount for the booking
- You confirm you have the authority to make the booking
- You understand that bookings are subject to venue availability
- You acknowledge that prices may change based on special offers
Cancellation Policy
Booking cancellations are subject to the following terms:
- Cancellations made more than 2 hours before booking time: Full refund
- Cancellations made less than 2 hours before booking time: No refund
- No-shows will result in forfeiture of payment
- Venue operators may have additional cancellation policies
Booking Modifications
You may modify your booking up to 2 times. Modifications made less than 2 hours before the booking time may not be permitted. Additional modification requests may incur fees.
5. Payment Terms
Payment Processing
Payment terms include:
- Advance payment of Rs. 100 per slot is required to confirm booking
- Full payment is due at the time of booking
- All payments are processed through secure third-party providers
- Refunds are processed according to our cancellation policy
Pricing
All prices displayed are in Nepalese Rupees (NPR) and are subject to change. Special pricing may apply for certain dates, times, or promotions. The final price will be confirmed at the time of booking.
6. User Conduct
You agree not to:
- Use the Platform for any unlawful purpose
- Impersonate any person or entity
- Interfere with the Platform's operations
- Upload harmful or malicious content
- Violate any applicable laws or regulations
- Harass or abuse other users or venue operators
7. Venue Operator Terms
Venue operators using our platform agree to:
- Maintain accurate venue information and availability
- Provide venues that meet safety and quality standards
- Honor confirmed bookings
- Respond promptly to booking inquiries
- Maintain professional conduct with users
8. Limitation of Liability
BookMyFutsal shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform. Our total liability shall not exceed the amount paid by you for the specific booking in question.
9. Indemnification
You agree to indemnify and hold BookMyFutsal harmless from any claims, damages, losses, or expenses arising from your use of the Platform or violation of these terms.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of Nepal. Any disputes shall be resolved in the courts of Nepal.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the Platform. Continued use of the Platform constitutes acceptance of the modified terms.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@bookmyfutsal.com
Phone: +977-123-456789
Address: Kathmandu, Nepal
